Privacy Policy

Effective Date: 24-06-2026

1. Introduction

Welcome to Ilsheguri (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place orders, contact us, or use our services.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following information:

Personal Information

Full Name
Mobile Number
Email Address
Delivery Address
Billing Address
Payment Details (processed securely through payment gateways)

Technical Information

IP Address
Browser Type
Device Information
Operating System
Website Usage Data
Cookies and Similar Technologies

3. How We Use Your Information

We use your information to:

Process and deliver orders
Provide customer support
Send order confirmations and delivery updates
Improve our products and services
Personalize your shopping experience
Prevent fraud and unauthorized activities
Comply with legal obligations
Send promotional offers and marketing communications (with your consent where required)

4. Payment Security

Payments made through our website are processed via trusted third-party payment gateways. We do not store your complete debit card, credit card, or banking information on our servers.

5. Cookies

Our website may use cookies and similar tracking technologies to:

Remember user preferences
Improve website functionality
Analyze website traffic
Enhance user experience

Users may disable cookies through their browser settings; however, some features of the website may not function properly.

6. Information Sharing

We do not sell, rent, or trade your personal information.

We may share information with:

Delivery partners for order fulfillment
Payment gateway providers
Technology service providers
Government or legal authorities when required by law

All third-party service providers are required to maintain the confidentiality of your information.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders
Provide customer support
Meet legal, regulatory, and accounting requirements
Resolve disputes and enforce our agreements

9. Your Rights

Subject to applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Withdraw consent for marketing communications
Request information regarding how your data is processed

To exercise these rights, please contact us using the details provided below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Users are encouraged to review the privacy policies of those websites separately.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page along with the revised effective date.